As with many other service industry jobs, there’s often an expectation from restaurant owners that the staff they hire will need little to no targeted training.
Yet even when you’re only hiring experienced managers, servers, cooks, and other employees, gaps in their knowledge or variations in operating procedures can lead to big problems later.
Investing in restaurant training for every employee, from the general manager to the part-time busser, can benefit your business in many ways.
Reduce Turnover
Many skilled and valued employees quit jobs when they’re surrounded by co-workers that aren’t doing their fair share of the work. By setting up clear expectations with your restaurant training program, you can identify who’s not going to work out and keep your most reliable employees happy.
Labor turnover is one of the biggest profit losses in the restaurant industry, and proper training is one of the best ways to reduce it.
Prevent Costly Accidents
It only takes one small mistake to start a chain of events that hurt your restaurant business. If an employee sends out undercooked food due to a lack of training, a customer could become ill.
Lack of familiarity with kitchen equipment could lead to a serious injury or a fire that damages the entire structure. Even a small accident can cost thousands of dollars to deal with, so paying for restaurant training now can lead to savings for the rest of the time you’re operating your business.
Keep Everyone on the Same Page
That chef with 10 years of experience you just hired may know a lot about cooking, but how familiar is he or she with your restaurant’s specific company policies?
Training sessions keep the entire team on the same page and can reduce issues between the front and back of house staff as well.
Ready to train your restaurant staff? Reach out to us here at Restaurant Rockstars to start planning your program.